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APH Meet & Greet T4

APH Meet & Greet T4, Heathrow Airport

APH Meet & Greet at Heathrow Terminal 4 offers a convenient and reliable way to start your journey, with your vehicle collected by trusted APH partner MBW Parking and securely parked while you're away.

Designed to make airport parking straightforward and stress-free, this professional meet and greet service combines trusted customer care with safe and secure parking.

Here's why travellers choose MBW Parking at Heathrow Airport Terminal 4:

  • Meet and greet service for Terminal 4 travellers.
  • Transfer to the terminal included.
  • 24-hour staff presence.
  • CCTV monitoring throughout the parking facility.
  • High perimeter fencing for added security.
  • Open 365 days a year from 04:00 to 23:59.

With secure parking, professional service and a smooth handover process, MBW Parking helps take the hassle out of airport parking. Book through APH and enjoy a reliable start and finish to your trip.

Walking time 3 minutes
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Location

Address:
Heathrow Airport Hounslow
Hounslow TW6 1EW
APH Meet & Greet T4, Heathrow Airport map

Other information

  1. Directions
  2. Additional Information
  3. Terms and Conditions

Directions

MBW Meet & Greet parking applies for all terminals at Heathrow Airport. Head towards Heathrow Airport. Follow the signs for the Terminal Parking Car Park (Formerly called Short Stay), where you will then need to follow signs for off-airport parking. A member of the team will be on-hand to take your car and securely park it for you.

Arrival instructions

Terminal 4 (Postcode: TW6 3XA):

  1. You must call MBW on 020 8759 5252 when you are approximately 30 minutes from Heathrow Terminal 4. This step is vital to ensure you do not encounter additional charges. 
  2. As you approach Terminal 4, follow signs for Terminal Parking Car Park (formerly called Short Stay).
  3. Drive up the ramp, keep to the right, and enter the car park.
  4. Head down to Level 2 and follow signs for Off-Airport Parking. Park in rows E or F.
  5. The desk is located at the Lift Lobby. Hand over the car park ticket to the MBW captain.
  6. Before handing over your vehicle, take photographs of your car to support any potential damage claims. Please note MBW staff will only complete a brief exterior check.
  7. Hand your keys and car park ticket to the Captain, then complete and sign the paperwork before heading to departures.

MBW pay for 15 minutes of the parking on arrival and exit

Return instructions

  1. Once you’ve collected your luggage, or passed passport control if you have hand luggage only, call 020 8759 5252.
  2. The despatch office will provide an estimated delivery time for your vehicle. If there’s a delay, please remain inside the terminal until advised. Be aware that early or late arrivals outside your booked times may require a wait.
  3. In the arrivals hall, you’ll see Costa Coffee in front of you - turn left and take the exit next to W.H. Smith. Cross the three lanes using the zebra crossing.
  4. Take the furthest set of lifts on your left up to Level 2. On exiting the lifts, you’ll see the APH desk directly ahead.
  5. The Handover Captain will meet you at the Maph desk or directly at your vehicle.

Important information

Please ensure you read the vehicle restrictions and important information to help make your journey as smooth as possible.

  • Operator details: This service is operated by MBW on behalf of APH.

  • Booking amendments: For any date or time changes from the day before your booking starts, contact MBW directly on 0208 759 5252 with at least 24 hours’ notice.

  • ULEZ charges: ULEZ charges apply and will be triggered on both your arrival and return dates.

  • Arrival window and fees: MBW allows a 45 minute window from your pre-booked arrival time. You must call MBW 30 minutes before arrival for this grace period to apply. Additional charges apply if you exceed this timeframe.

Security

MBW's insured drivers will park your car in their secure car park which is patrolled 24 hours a day and has CCTV coverage.  

Disabled facilities

This service is ideal for anyone who has a disability and requires extra assistance as you hand over your car at the terminal, and take a short walk to check in. 

Vehicle restrictions

  • Late or early flight arrivals between 23:59pm and 04:00am will incur a £25 charge.

  • Vehicles exceeding 2.2 metres in height will be subject to a £50 overheight charge.

  • Larger vehicle charge: £25.00 applies to any vehicle over 5m in length.

  • ULEZ charges apply - please be aware that the car park is within the ULEZ zone.

Terms and Conditions

  1. Our Flexible booking option offers you the convenience and flexibility you need. Here’s how it works:
    1. Need to Change Your Plans?
      • You can cancel or change your booking up to 24 hours before your parking period begins without any charges.
    2. Parking Period:
      • Your parking period starts at 12:01 AM on the first day of your booked dates, regardless of your pre-booked arrival time.
    3. Important to Note:
      • If you don’t cancel or update your booking at least 24 hours before your parking period begins, we’ll need to charge you for the full booking. Also, please be aware that we can’t offer refunds if you return earlier than planned.
    4. Booking Adjustments:
      • If you make changes to your booking and the price changes, we’ll either charge or refund the difference based on your adjustments.